CareSync Privacy Policy

Last updated: June 30, 2026

Overview

CareSync ("the app") is a personal care coordination tool developed by Sanctum Films LLC to help patients, families, and caregivers organize medical appointments and care information. We are committed to protecting your privacy and being transparent about how your information is handled.

Information You Enter

CareSync lets you enter and store the following information:

  • Names and nicknames of app users

  • Medical appointment details, including dates, times, locations, and reasons for visits

  • Medication names, dosages, frequencies, and prescribing doctors

  • Questions asked during medical appointments and doctors' responses

  • Appointment notes and summaries

  • Care Circle member information

This information is stored only on your device and in your own iCloud account — never on our servers. Sanctum Films LLC, the developer of CareSync, does not collect, receive, or have access to any information you enter. CareSync does not collect any data automatically, and it does not use analytics, tracking, or advertising tools of any kind.

How Your Information Is Stored

All information you enter in CareSync is stored in two places:

  • On your device, using local storage

  • In your personal iCloud account, using Apple's CloudKit service

We do not operate our own servers. Your data is stored entirely within Apple's infrastructure and is subject to Apple's privacy policy at apple.com/privacy.

How Your Information Is Shared

Information is only shared with people you personally invite to join your Care Circle. You control who has access and at what permission level. We never share your information with third parties, advertisers, or any other parties.

When you invite others to join your Care Circle, appointment and care information is synced to their devices through iCloud. Only people you personally invite can access your Care Circle data.

Notifications

CareSync uses Apple's notification services to deliver appointment reminders and to keep Care Circle members in sync. These notifications are handled entirely through Apple's infrastructure; we do not collect or store any notification data.

Important Disclaimer

CareSync is not a HIPAA compliant application and should not be used to store official medical records or protected health information (PHI). CareSync is a personal coordination tool intended for family and caregiver use only. Users are responsible for the information they choose to enter and share within the app.

Limitation of Liability

CareSync and its developers are not responsible or liable for:

  • Any medical decisions made based on information stored or shared within the app

  • The accuracy, completeness, or timeliness of information entered by users

  • Any loss, damage, or harm resulting from the use or inability to use the app

  • Any unauthorized access to your data resulting from circumstances beyond our control

  • Any information shared between Care Circle members within the app

  • Errors or omissions in appointment details, medication information, or any other user-entered content

Users are solely responsible for the accuracy of the information they enter into CareSync. The app is provided "as is" without warranties of any kind, either express or implied.

CareSync is not a substitute for professional medical advice, diagnosis, or treatment. Always seek the guidance of qualified healthcare providers with any questions you may have regarding medical conditions or treatments. Never disregard professional medical advice or delay seeking it because of something you have read or recorded in this app.

Children's Privacy

CareSync is not directed at children under the age of 13, and we do not knowingly collect information from children under 13.

Your Control Over Your Data

Because all of your information is stored in your own iCloud account, you remain in full control of it at all times. You can view or edit any information directly in the app, and no one — including the developer — can retrieve your data without an invitation to your Care Circle.

You can delete your data at any time from within the app:

  • Circle owners can remove all data by going to Settings and selecting "Delete All Circle Data."

  • Other Care Circle members can leave a circle at any time from Settings, which removes their access to it.

Deleting the app from your device will also remove locally stored data. Data stored in iCloud can be managed through your iPhone's iCloud settings.

Changes to This Policy

We may update this privacy policy from time to time. Any changes will be reflected with an updated date at the top of this page. Continued use of the app after changes constitutes acceptance of the updated policy.

Contact

If you have any questions about this privacy policy, please contact us at: caresync@sanctumfilms.com